Beware any Netflix emails that ask for bank account details. Photograph: Elise Amendola/AP
Your readers should be aware of a convincing scam Netflix email that almost caught me out. An email from firstname.lastname@example.org arrived, warning that my Netflix account was on hold because of a problem with my last payment. A link in the email takes users to a fake Netflix page where you are invited to input your bank details. It is realistic and will no doubt catch out a few people whose bank card has just expired. CK, London
The warning has been duly delivered, and you are right – it was convincing. Consumers should be sceptical of any email with an embedded link. Rather than clicking through, always open a new browser and log into your account as if you’d never received the email.
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Tags: Scams,Consumer champions